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November 1, 2020

COVID-19 update: We remain operational globally

With another wave of COVID-19 affecting countries around the world, we wanted to take a moment to share an update on our global operations.

TAGS : COVID-19

Dear Customer and Partner,

With another wave of COVID-19 affecting countries around the world, we wanted to take a moment to share an update on our global operations. 

Even though some countries where we have manufacturing facilities, such as France and Germany, recently announced new restrictions and lockdown measures, we’re pleased to tell you that all of our manufacturing facilities remain operational in Australia, Brazil, China, France, Germany, UK and the U.S, and we have taken actions to ensure we continue to deliver products as quickly as possible. Our partner in India is operational with limited capacity.

We monitor the situation daily 

As the circumstances in each country evolve, we continue to assess the impact of local restrictions and policies on our staff, on manufacturing operations and on logistics and transportation.  

We’re in daily contact with our factories and suppliers to assess local situations and determine the right steps forward for everyone involved. Our goals are always to:

  • Ensure a safe and healthy environment for everyone who enters our facilities.
  • Leverage our global footprint to continue supporting our customers with minimal disruption to mitigate risks to their operations.

Our office staff continue to work from home to keep our sales, customer services and central function available to you. 

We’re here for you

Everyone at RFS sends their best wishes for continued good health and success to you, your family and your colleagues. 

As circumstances change, we’ll keep you updated, but please don’t hesitate to contact your Customer Support Team with questions, concerns or urgent matters.

Thank you for your ongoing trust and support.


RFS Communications Team