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RFS Data Privacy Policy

Privacy

Radio Frequency Systems recognizes that individuals value their privacy. However, in order to conduct global business in an electronic economy, the collection of personal information of individuals is often desired or necessary. We respect your right to privacy and are committed to protecting your personal data and complying with all applicable data protection and privacy laws. For the purpose of this policy personal data means information relating to you or another identifiable individual.

Although legal requirement may vary from country to country, we intend to adhere to the principles set forth in this Privacy Statement even if we process your information in or transfer your information from your country of residence to countries that may not require the same level of protection of your information. Our commitment is to protect your information no matter where it is collected, processed or retained.

Subsequently we are informing you about the processing of personal data in connection with the use the website. Personal data is any information that relates to you personally as identified or identifiable living individual, e.g. name, address, e-mail-address, user behaviour. We would herewith like to inform you about our processing operations and at the same time fulfil our legal obligations, in particular regarding the EU General Data Protection Regulation (GDPR).

Websites Covered By Our Privacy Statement

This policy equally applies to this website and all websites and domains of RFS Holding GmbH (rfsworld.com / www.rfsworld.com / products.rfsworld.com/) and its wholly owned subsidiaries. The Radio Frequency Systems websites may provide links to third-party websites for your convenience and information however Radio Frequency Systems does not control those third-party websites or their privacy policies or practices.

What information do we collect?

We collect your personal data and other information when you use or make use of our website, our webshop, make a purchase, use or register into our products and services, take part in campaigns or research or otherwise interact with us. This includes the following categories:

  • Use of products and services: When you access our services online, our web servers automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, language and other such information. See also our section on Cookies below. Our applications may contact our servers periodically, for example to check for updates or to send us information relating to service usage. Additionally, we may invite you to join voluntary product and service improvement or research programs where detailed information is collected. We may also collect personally identifiable information that you voluntarily disclose to Radio Frequency Systems through electronic correspondence, such as comments transmitted by email.
  • Information you provide us with: When you create an account, make a purchase, request services, participate in research or campaigns or apply for a position or otherwise interact with us, we may ask for information such as your name, email address, phone number, street address, user names and passwords, feedback, information relating to your devices, language, bank account number, credit card details and other such financial information. We also maintain records of your consents, preferences and settings relating to, for example marketing and sharing of personal data.
  • Your transactions with us: We maintain records of your purchases, downloads, the content you have provided us with, your requests, agreements between you and Radio Frequency Systems, the products and services provided to you, payment and delivery details, as well as your interactions with us. We may, in accordance with applicable law, record your communication with our customer care team or with other such contact points.

Processing of Your Information

When we collect your personally identifiable information from you, we will inform you at the time as to the reason we are requesting such information. The information will only be used for Radio Frequency Systems following business purposes when allowed,

  1. to respond to requests for products, documentation and/or services, to process an order, to fulfil a contract,
  2. to enable a subscription or event registration,
  3. to handle a job application
  4. to ensure the functionality and security of our products and services, to identify you in order to provide the product or service as well as to prevent and investigate fraud and other misuse and to personalize the content you review
  5. to contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use your personal data to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services.
  6. to conduct a transaction and to correspond with you in relation to any of the above purposes (e.g. for example to inform you that our services have changed or to send you critical alerts and other such notices relating to our products and/or services and to contact you for customer care related purposes)
  7. to develop and manage our products, services, customer care, sales and marketing. We may combine personal data collected in connection with your use of a particular Radio Frequency Systems product and/or service with other personal data that we may have about you, unless such personal data was collected for a different purpose.

How long will the data be saved?

Your personal data will be deleted as soon as it is no longer necessary for the named purposes. If required by mandatory legislation, which is imposing certain retention periods, e.g. in the Handelsgesetzbuch (German Commercial Code) or the Abgabenordnung (German Fiscal Code) or any other relevant legislation, we might need to continue storing your data for a longer time period. Such retention periods vary from six to ten years. We are also entitled to store your data to the extent necessary for the purpose of determining, exercising, or defending any legal rights up to the expiry of legal limitation period (generally three years, under certain circumstances thirty years).

Disclosure of Your Information to Third Parties

We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.

Radio Frequency Systems may share your information (with the exception of account, credit card, and ordering information) with Radio Frequency Systems business partners who may alert you to new products and services to improve your competitive edge, in cases where we believe your business interests will be served. Radio Frequency Systems will only share your personally identifiable information with its business partners if you have provided us with your consent to do so.

In addition, Radio Frequency Systems works with certain companies to deliver Radio Frequency Systems advertising and undertake surveys. These companies may collect information to help us determine which products, services and offers are of most interest to our current and future customers. The information that is collected is not identifiable at an individual or company level. It is aggregated at an anonymous level to provide us with general statistics and trends.

If you elect to provide us with personally identifiable information, we may transfer that information, within Radio Frequency Systems or to Radio Frequency Systems business partners, across borders and from your country of residence or jurisdiction to other countries around the world for the purposes set out in this policy. Therefore, your personal data may be transferred across international borders outside the country where you use our services, including to countries outside the European Economic Area (EEA) that do not have laws providing specific protection for personal data or that have different legal rules on data protection. In such cases we use measures to provide adequate protection for your personal data as required by applicable law, for example, by using standard agreements approved by relevant authorities (e.g. the European Commission) and by requiring the use of appropriate technical and organizational information security measures.

We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend Radio Frequency Systems' legitimate interests, for example, in civil or criminal legal proceedings.

If we decide to sell, buy, merge or otherwise reorganize our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.

Collecting Your Information through Cookies

We use cookies on our website, which are necessary for the functioning of our website and our webshop and make it more user friendly. Cookies are small text files that websites you visit may place on your computer or mobile device.

Where your consent is required for the use of certain cookies, we only use these cookies whilst you use our website and webshop if you have given your prior written consent. Information whether your consent is required for the use of a cookie can be found in the information on the cookies used on this website in our cookie declaration which, you can click on with a so-called cookie banner.

When you visit our website, we display a cookie banner for this purpose, in which you can declare your consent to the use of the cookies on this website by clicking a button. By clicking “Accept all”, you have the option of consenting the use of all the cookies described in detail. You have the option of making and individual selection by clicking on “Allow individual selection” and also of adapting the selection you have made individually at a later point in time.

We also store your consent and (if applicable) your individual selection of cookies in the form of a cookie (“opt-in cookie”) on your device in order to determine whether you have already given your consent when you visit the website again. The opt-in cookie has a limited validity of 12 months.

It is not possible to deactivate strictly necessary cookies through the cookie management function of this website. You can deactivate such cookies though at any time through your browser.

Some of those cookies only contain information about certain settings and cannot be assigned to a person. They may also be necessary to enable the usability, security and implementation of the website.

Legal basis for the use of technically necessary cookies is § 25 Abs. 2 Nr. 2 TTDSG in connection with our legitimate interest subject to Art. 6 Abs. 1 lit. f GDPR.

We are not using cookies containing personal data with our your prior consent. The legal basis for processing personal data through the use of cookies for analytics purposes is the user consent according to Art. 6 Abs. 1 lit. a GDPR. We are using analytics cookies to improve the content and quality of our website. Through analytics cookies we gain knowledge about the use of the website which enables us to constantly improve our offer.

You can delete both the individual cookies and the entire cookie inventory on your user device. Please consider that the deletion of certain cookies may result in our website not being displayed correctly and some functions may no longer be available.

Information and instructions how these cookies can be deleted or how their storage can be prevented in advance can be found under the following links (please select the one that suits your browser provider, if available, we have listed the most common ones here):

Use of Matomo

Radio Frequency Systems is making use of PIWIK (Matomo) for the data collection by Cookies. To the extent you have given your consent, Matomo, an open-source software analysing visitor access, will be used to analyse your visit on this website. The provider of the software Matomo is Innocraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo places a cookie on your device through which your browser can be recognized. When accessing subsites of our website the following information will be stored:

  • User´s IP-address, shortened by two last bytes (anonymised)
  • The visited subsite and the time of accessing the site
  • Website, from which the user accessed our website (referrer)
  • Which plugins are used by which browser, which operating system and which screen resolution
  • Length of stay on the website.
  • Websites, from which the visited subsite has been accessed.

In anonymising the IP-address by cutting and replacing the last 2 numbers by “0” we are safeguarding the data protection interest of the visitors on the website. The data will not be used to identify the visitor of the website and will not be merged with other data.

The use of Matomo has the purpose to improve the quality including user friendliness of our website and optimising our offering.

The legal basis for processing in this case is your consent Art. 6 para. 1 lit. a GDPR. You can withdraw your consent for storage and analysis of your data at any time.

Further information on the data protection settings of Matomo software can be found under the following Link: https://matomo.org/privacy/.

Tarte au Citron Consent Manager

We use the French Consent Management Platform (CMP) “Tarte au Citron” to manage your cookies. Tarte au Citron is an open-source software that is constantly being further developed and expanded thanks to regular updates by the developer community. More information about Tarte au Citron: https://tarteaucitron.io/en/

You can use the tool to conveniently manage your consent regarding the placement of technically not necessary cookies and to manage changes to this regard, such as revoking consent or objections using the tool.

Furthermore you can obtain the information required under Article 13 GDPR regarding the processing of your personal data through Tarte au Citron CMP and through technically not necessary cookies.

You can reach settings of our CMP through clicking “Cookie management” in the lower part of our website.

Marketing Agency

Any product brochures are hosted on a service provided by issuu.com. Accessing any brochures is subject to their policies including cookie policy. The data protection provisions of issuu can be accessed through Privacy Policy - Issuu

Data Quality

We take reasonable steps to keep the personal data we possess accurate and to delete incorrect or unnecessary personal data. We also encourage you to access your personal data through your account from time to time to ensure that it is up to date.

Securing Your Information

We have put in place appropriate physical, electronic and managerial procedures to prevent unauthorized access, maintain data accuracy and ensure correct use of information and to safeguard and secure your information we collect online.

Please take note of the following to ensure information security:

  • You should be aware that when you disclose personally identifiable information in the discussion forum or chat rooms, such information is accessible to and collectable by others present.
  • Radio Frequency Systems advises you to protect yourself against unauthorized access to your computer and disclosure of your Radio Frequency Systems password. If you believe that your password has been compromised, you should immediately change your password.

When using our webshop

The following additional information on the processing of personal data is addressed to you as customer to our webshop:

  1. When you register for an account in our webshop under https://rfstore.rfsworld.com/customer/account/create/, the data you have entered will be stored. The mandatory fields are marked, whilst the provision of further information is voluntary. The legal basis for processing in this case is your consent Art. 6 para. 1 lit. b and lit. f GDPR. A condition for the registration and establishing of a customer account is the provision of complete and accurate basic data. The provision of voluntary data is not a condition.
  2. If you are using our webshop, it will be necessary to enter your personal data in order to make a purchase. For the completion of a purchase contract the mandatory information will be indicated separately, any further information may be given voluntarily. The legal basis for processing in this case is your consent Art. 6 para. 1 lit. b and lit. f GDPR.
  3. We are entitled to process your data to keep you informed about further interesting products from our portfolio or to contact you via email or send you technical information. We are reserving our right to store your first and last name, your postal address and – to the extent we have received further information from you in the context of our business relationship- your date of birth, your cost centre, your business title and your VAT number we might store this information in mailing lists for marketing regarding similar products or services, e.g. sending interesting offers and information via post. The legal basis for processing in this case is your consent Art. 6 para. 1 lit. b and lit. f GDPR potentially Art. 6 para. 1 lit. a GDPR in case of your consent. You can object the use and storage of your data for such purposes or withdraw your consent at any time by giving notice to the address specified in clause 15
  4. An automated decision-making including profiling will not be made.
  5. Your personal data, amongst others, contact, payment and order data will be deleted upon cessation of need to store it in order to be able to respond to your queries, the performance of the contract or a potential reversal of the transaction and after expiry of longer legal retention periods (e.g. up to 10 years according to the German Commercial and the German Fiscal Code). Your personal data like name, address and date of birth and screening data (if any) will be stored for a period of three years. This is needed to prevent us from needing to perform a new credit check. Further we can store your personal data if you consented or if we have legal disputes and we use proof within the legal limitation period, which can be up to thirty years, whilst the ordinary legal limitation period is 3 years.
  6. In order to prevent unauthorised access to your personal data by third parties in particular finance data we will encrypt the order process of the webshop always via SSL technology.
  7. For processing credit card payments RFS is using PCI-DSS certified external payment providers.

Supporting Children's Privacy

The Radio Frequency Systems websites do not target, and are not intended to attract, children. Radio Frequency Systems does not knowingly collect personally identifiable information from children nor send requests to children for personally identifiable information.

Your Rights: Accessing and Correcting Your Information

You have the following rights regarding the data Radio Frequency Systems processes about you:

  • Access: You have a right to know what personal data we hold about you and to obtain a copy.
  • Data portability: Subject to law, you have a right to obtain in machine readable format the personal data you have provided to Radio Frequency Systems.
  • Rectification and erasure: You have a right to have incomplete, incorrect, unnecessary or outdated personal data about you deleted or updated.
  • Withdraw your consent: You have a right to withdraw your consent for Radio Frequency Systems to process your personal data.
  • Unsubscribe and object: You have a right to unsubscribe from direct marketing messages and to request that we stop processing your personal data for direct marketing purposes or we delete your personal data on other grounds. Even if you opt-out from marketing and other communications from Radio Frequency Systems, critical alerts may still be sent to you.

Radio Frequency Systems wants to ensure that any personally identifiable information you provide remains accurate. If you have changes to your personally identifiable information, you can review and update your information after logging onto the webshop with your username and password. You can correct errors in your personally identifiable information by sending us a request and pointing out the error. To protect your privacy and secure your information, we will also take reasonable steps to verify your identity before granting access or making the corrections.

A lot of data processing operations can only be performed with your express consent. You can withdraw your consent at any time. The legitimacy of processing data prior to such withdrawal remains unchanged.

Of course you can object to the processing of your personal data for marketing purposes and data analysis at any time. You can notify us about your objection under the following contact details:

mailto: data privacy or write us at: Radio Frequency Systems
Kabelkamp 20
30179 Hannover, Germany

In some cases, if you withdraw your consent or wish us to delete or stop processing your personal data we may not be able to continue to provide the services to you.

If you are not satisfied with what we provide when you exercise your rights, you can let us know by contacting us. If you are still dissatisfied, you also have the right to lodge a complaint with a relevant supervisory authority, in particular in the member state of your residence or the location of the presumed infringement, if you are of the opinion that the processing of the personal data regarding you is violating German or European Data Protection Laws.

The responsible data protection authority for Radio Frequency Systems GmbH is:

Die Landesbeauftragte für den Datenschutz
Niedersachsen
Prinzenstraße 5
30159 Hannover
0511-120 4500
0511-120 4599

Controller information

Radio Frequency Systems GmbH, Kabelkamp 20, D-30179 Hanover, Germany is the controller of your personal data. In addition, the Radio Frequency Systems affiliate providing the product or service may be a controller of your personal data. You may find the identity of the controller and its contact details by reviewing the terms and conditions of such a product or service or by using contact information provided in the applicable Radio Frequency Systems webshops.

Contacting Us

We value your opinions and feedback. If you have any questions or comments about our privacy policy, please send them to:

mailto: data privacy or write us at:
Radio Frequency Systems
Kabelkamp 20
30179 Hannover, Germany

Links

Our Data Privacy Policy does not extend to external links placed on our website and the offerings which can be found under such links. If we offer links, we endeavour that they are compliant with our data protection and security standards. We have no influence though on the compliance with such data protection and safety regulations by third parties.

Data Protection Rules for the Use of YouTube

We also have content hosted by YouTube on our sites and accessing such content will be subject to Youtube's policies.

YouTube is an internet video platform, that allows video publishers to insert their videoclips without cost and enables other users to view, rate and comment such videos free of charge. YouTube allows publications of all types of videos, which may be films, television transmissions, music videos, trailer or videos created by the users which can be accessed by the internet portal.

The operation company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC an affiliate of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Any visit of a single page of that website, that is operated by the responsible person and was integrated with a YouTube component (YouTube-Video), will lead to the fact that the web browser will automatically download a YouTube component on the IT-System of the respective person. Further information can be read under www.youtube.com/yt/about/de/. In the light of this technical process YouTube and Google will gain knowledge about which exact subpages of our website were visited by the respective person.

Should the respective person be logged in to YouTube at the same time, YouTube will recognize this when a subpage is visited that contains a YouTube-Video and will know which exact subpage is visited by such person. This information will be collected by YouTube and Google and attributed to the respective YouTube account.

YouTube and Google are always gaining information on the YouTube components and that the respective person has visited our website if the respective person is logged in into its YouTube account at the same time independently from the fact whether the person is clicking on a video or not. If such transfer of information to YouTube and Google is not desired by such person, it can be prevented by logging out of its YouTube Account prior to visiting our website.

The data protection policies published by Google under www.google.de/intl/de/policies/privacy/ will provide you information about collection, processing and use of personal data by YouTube and Google.

Changing Our Privacy Statement

This Radio Frequency Systems Privacy Statement was last updated on June 29, 2023.

Radio Frequency Systems reserves the right to make changes to this policy from time to time without notice to you. We recommend that all visitors and users of this website re-visit this Privacy Statement page occasionally to learn of any new privacy practices or changes to our policy. Your continued use of the Radio Frequency Systems websites indicates your acceptance of any changes to this Privacy Statement. If we make material, adverse changes to this Policy, Radio Frequency Systems will post a notice advising of such change at the beginning of this Policy and on this site's homepage for 30 days.