Supporting our employees and our customers during the COVID-19 pandemic

As the world navigates the unprecedented circumstances we find ourselves in, everyone from RFS wants to send best wishes for good health to you, your family, and colleagues. 

We’re extremely fortunate at RFS and have been able to continue supporting our customers with minimal disruption.

Keeping you connected around the world

We’re working from home to keep our sales, customer services, and central functions available. Thanks to our global footprint, we’ve also been able to maintain manufacturing operations as the situation evolves:  

• Our facilities in Shanghai and Suzhou, China, are fully operational
• We’re taking successful actions at our factories in Australia, Brazil, France, Germany and the U.S. to ensure the fastest possible deliveries.
• Following necessary approvals from the Indian government, our partner factory in India has re-opened with limited capacity.
• We’re continuously assessing the impact of local restrictions and polices on delivery logistics and transportation and working to mitigate any consequences.

We’re also following up daily with all of our factories and suppliers to assess the situation and determine the right next steps for everyone involved.

We’ll share updates as we have them

As circumstances change, we’ll keep you updated, but please don’t hesitate to contact your Customer Support Team for questions, concerns or urgent matters.

Thank you for your understanding and your trust in us during these challenging times. Together, we will prevail. 

We wish everyone continued health and success.